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Home > Investor Services > Investor Feedback

Investor Feedback

Dear Sir/ Madam, Date: 2/8/2012 3:38:39 AM
Thank you for having chosen TATA Mutual Fund for your investments. We value your frank feedback on our services to enable us to improve and serve you better. Please spare a few moments to fill this form.
 Name * (*) Mandatory 
 Address *
Phone *  E-mail *   
1. Have you invested in any Tata Mutual Fund scheme?
  Folio No: (If "No" please skip to question number 4)
2. Kindly list the schemes of Tata Mutual Fund where you have invested.
  (Please mention the scheme name(s) below)   press CTRL for multiple selections
  »
3. How have been the returns on your investments in these funds?
   
E = Excellent G = Good S = Satisfactory U = Unsatisfactory
  Scheme 1
  Scheme 2
  Scheme 3
  Scheme 4
4. What is your assessment about our services in the following areas?
  A. Timeliness of your receipt of account statement of investment
  B. Timeliness of payment of redemption proceeds
  C. Information available on your investment
  D. Timelines of dividends announced
  E. Timeliness of payment of dividend proceeds
5. When contacted over phone, was your call answered?
 
  A. Where was the call made?
 
6. How was your experience of visiting our branch office?  
  Branch 
    A. How was the overall ambience of our office?
    B. How polite was the person who attended you?
     Name: 
    C. How knowledgeable was the person who attended to you?
    D. Could you get the information you sought?
7. How was your experience of calling the call center?
    A. Could you get the information you sought?
    B. How polite was the person who answered your call?
     Name of the person:
    C. How knowledgeable was the person who answered your call?
8. How was your experience of finding information on our website?
    A. Could you get the information you sought?
   
    B. Was it easy and user friendly?
   
    C. Have you tried our online transaction facility?
   
9. How did you come to know about Tata Mutual Fund?
 
10. What is your overall service impression about Tata Mutual Fund?
 
11. Does our level of service match with your expectation?
  If no - please answer question 15
12. For your future investments will you choose Tata Mutual Fund?
 
13. According to you, our services as compared to other Mutual Funds are
 
14. What, if any, are areas of your dissatisfaction with our services?
 
15. If you have any suggestions for our improvement please write here
 
 
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